Where Can I Buy?

MyGuardWallet products are exclusively available at our official website: www.myguardwallet.com.

I'm Having Trouble Ordering from the Website - What Should I Do?

If you're encountering issues, try these steps:

  • Switch to a different web browser.
  • Force stop your current browser.
  • Clear your browser's cache.

Still need help? Please contact our support team at support@myguardwallet.com for further assistance!

Does MyGuardWallet Sell Products on Amazon?

Currently, MyGuardWallet does not operate an official store on Amazon. Please be cautious of counterfeit products being sold under our brand name on Amazon.

Does MyGuardWallet Offer Wholesale?

Yes, wholesalers and store owners can inquire about opportunities by emailing us at contact@myguardwallet.com.

How Do I Find My MyGuardWallet Order Number?

After you place an order, you will receive a unique MyGuardWallet order number. You can find this number by:

  • Checking your email inbox (or spam folder) for the order confirmation.
  • Creating an account at MyGuardWallet using the same email you used for purchase, and checking your order history in your account.

Can’t find your order number? Contact us at contact@myguardwallet.com for help.

How Can I Change or Cancel My Order?

To modify or cancel your order, please contact our Customer Support Team at contact@myguardwallet.com before your order is processed.

How Do I Track My Order?

Once your order ships, you will receive an email with tracking information. Use the tracking link provided to follow your order's journey. Please note that orders may arrive in multiple shipments.

If you have trouble tracking your order, reach out to us at contact@myguardwallet.com with your order number for assistance.

What Should I Do If I Haven't Received My Package?

First, check your delivery area and ask neighbors in case the package was misdelivered. Look for any "attempted delivery" notices. If the package is still missing, contact the carrier with your tracking number to request more information.

If issues persist, contact our Customer Care at contact@myguardwallet.com.

Why Was My Order Cancelled?

Orders may be cancelled for reasons such as high-risk flags. If your order is cancelled, please verify your payment method with your bank and contact our customer service at contact@myguardwallet.com for further details. Charges will be refunded after the order details are verified.